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+233 550 820 233

31 Oflo Street, Pig Farm, Accra-Ghana

info@djabaqonsult.com

At Djaba Qonsult, we believe that great customer service is the holy grail of business. The support and experience offered to customers should be easy, enjoyable, and satisfying enough to create lasting impressions, build trust, and foster meaningful relationships.

Our passion for customer satisfaction and brand excellence, coupled with our expertise in customer service training empowers us to develop adaptive and comprehensive customer service programs. In an ever-fast-paced and highly competitive business climate, where customer expectations evolve rapidly, our programs are designed to equip your staff to not only meet expectations but exceed them.

Djaba Qonsult’s customer service training packages include
  • Foundations of Customer Service
  • Communication Mastery
  • Digital Customer Service
  • Problem Solving & Conflict Resolution
  • Customer Diversity & Empathy
  • Customer Feedback & Surveys
  • Customer Relationship Management & Loyalty Building
The successful completion of our programs will equip participants with skills and proficiency in;
  • Persuasive Speaking
  • Effective Communication (Verbal & Written)
  • Non-verbal communication & Effective Listening
  • Empathy
  • Time Management
  • Adaptability
  • Self-Control
  • Patience & Resilience
  • Accountability & Leadership
  • Continuous Learning
  • Ethics
  • Emotional Intelligence
  • Collaboration & Teamwork
  • Presentation